Cancellation & 30-Day Refund Policy | ATO Z FURNISHING (atozstore.live)
Cancellation & 30-Day Refund Policy
At atozstore.live, operated by ATO Z FURNISHING (Udyam Reg. No. UDYAM-UP-57-0000284), we want you to be 100% satisfied with our independent software comparison and research platform. We offer a transparent, consumer-first 30-Day Unconditional Money-Back Guarantee on our All-Access Annual Pass ($4.99/year or A$7.49/year).
Key Highlights of Our Guarantee
- Full 30-Day Window: You are eligible for a 100% full refund within 30 calendar days of your initial subscription purchase.
- Zero Penalties or Hidden Fees: No cancellation charges, processing fees, or deductions. You receive a full reimbursement of the amount paid ($4.99 USD or A$7.49 AUD).
- No Questions Asked: Whether you no longer need the comparison matrices, found what you were looking for, or simply changed your mind, your refund will be honored promptly.
- Payment Processor: All refunds are issued back to the original payment method (Credit/Debit Card, Apple Pay, Google Pay) through our official payment provider, Stripe.
How to Request a Full Refund
Requesting a refund is simple and hassle-free:
- Via Email: Send an email from your purchase address to support@atozstore.live with the subject line "Refund Request - [Your Order Ref or Email]".
- Via Phone / Helpline: Call our customer desk at +91 9452375224 (Monday to Saturday, 9:00 AM – 6:00 PM IST).
- Via Contact Form: Submit your request through our official Contact Us page.
Please provide your purchase email address or VIP Access Key (e.g., AHUB-XXXX-XXXX) so we can locate your transaction instantly.
Refund Processing Time
Once your refund request is received, our billing desk processes it within 24 business hours. After initiation via Stripe, funds typically reflect in your bank account or card balance within 3 to 5 business days, depending on your card issuer policies.
Cancellation of Auto-Renewal
You may cancel your annual subscription at any time without terminating your current paid period. Upon cancellation, your All-Access privileges will remain active until the end of your prepaid 365-day term, and no further charges will occur.
Legal Operating Entity & Billing Desk
Operating Business: ATO Z FURNISHING
Government Registration: Ministry of MSME, Govt. of India (UDYAM-UP-57-0000284)
Registered Physical Office: 463/30, Ramipati, Police Line Road, Mirzapur, Uttar Pradesh - 231001, India
Official Billing Email: support@atozstore.live / atozfurnishing2015@gmail.com